The Shatzkin Files


A context in which to evaluate ebook strategies


This post is part of a growing set initiated by the Sourcebooks experiment holding back an ebook from simultaneous publication with an upcoming hardcover. It is the second (link to the first below) and will be followed by at least one more, as the conclusion of this post makes clear.

To talk sensibly about the Sourcebooks experiment with Bran Hambric, we need to sketch out some context. Trying to provide it will be the objective of this post. A couple of caveats before we begin:

We are talking here about narrative fiction and non-fiction: books that don’t need illustration or design-intensity to get their content across.

And we are talking about books intended for general audiences: trade books.

The first caveat matters because it describes the technical challenges of presenting the content and the second because it defines the commercial parameters for all the players (and the players will be the subject of a subsequent post.) Content that is delivered to more structured and organized markets, such as we see in academia or corporations, has a very different set of commercial realities.

There will eventually prove to be four distinct stages of ebook adoption, and what makes sense for all the players will change as we move from one to another. The four stages are vision, establishment, transition, and the new marketplace.

The first stage, vision, which started in the late 1990s, will be seen to have ended when the Kindle was launched in November of 2007. This was when ebooks attained a minimal market, substantially less than 1% of total trade sales. In that stage, we had the development of the ePub standard, which could be a permanently useful efficiency for the market. We also had the establishment of basic terms of trade, giving intermediaries approximately the same margins based on the publishers’ suggested retail price that they have had in the physical print-book world. (In my opinion, that will not prove to be so helpful.) Author royalties in publishing’s Big Leagues seem to have settled at either 15% of the publisher’s suggested retail or 25% of the publisher’s revenue, another formula that will be challenged by market forces. We have learned a lot about the futility and frustration surrounding DRM. And publishers have tried to establish ebook pricing that tracks the printed book availability at any time, generally listing the ebook at about the same or a buck or two cheaper than the lowest-priced print edition available.

The second stage, establishment, started with the Kindle. This is when ebooks are much more obviously headed for their ultimate central position in consumer trade book publishing. Ebooks are moving from making a negligible commercial contribution to each book to measureable value, a shift which could be said to have occurred. Many major books are now getting nearly half their Amazon sales from Kindle and other ebook sales are growing as well. Publishers are seeing ebook sales that have tripled as a percentage of their total sales in the past 12-to-18 months. In this stage we are also seeing — and will see more — new players enter the game. Amazon’s device play was followed by software launches from Apple (more than one, including Amazon, from the App Store) and Indigo (a smartphone application called Shortcovers which is part of the iPhone expansion). The Kindle device was preceeded by the Sony Reader; there have been UK-based launches of an independent competitor (Cool-er Reader) and one from Borders UK called Elonex; and strong rumors suggest that both Barnes & Noble and Indigo will deliver their own devices very soon. There are others as well. In this establishment stage, ebook revenues are growing, though they are not yet sufficient to change the overall power relationships in the publishing value chain. But because so many devices and channels are competing to get established and because of the high physical-world discounts, publishers have completely lost control of consumer-facing pricing at the title level.

The third stage, the beginning of which I reckon is about 1-to-3 years off, will be the transition stage. Since I’m inventing this paradigm, I’ll declare arbitrarily that the transition stage will begin when it becomes common for ebook sales to be as much as half the sales of ebookable titles (see the caveats above) and trade houses are seeing their overall unit sales (including the many books, still most juveniles and other highly illustrated titles they all publish that are not “ebookable”) grow steadily from 10% of total sales with no end in sight. In the transition stage, we will start to see real shifts in the value chain. Devices that can only import from a single source (such as the Kindle is today) will fade in importance (if, indeed, there are any left by then.) The number of potential purchase points will explode, as many web sites offer some sort of ebook-readable content, a great deal of it free, but lots of it based on the prices set by publishers. Large horizontal aggregators (Amazon, B&N, and the full-line bookstores that build their offerings from wholesalers) will struggle to hold onto a large and loyal customer base as the vertical web increasingly takes hold. Almost all publishers will be among the zillions of sites offering direct downloads to consumers, many through explicit verticals that sell the books of their competitors (as Macmillan’s tor.com sci-fi site, presciently, is doing today.) DRM will gradually disappear but policing commercial-level piracy will become much more effective because the entire industry will be fighting it. What Scribd is doing to fight piracy — using their archived content to locate pirated material posted by site visitors — will be more widespread and collaborative. There’s a real opportunity for a search engine to offer a service here that somebody will take, and then all will follow.

And the fourth stage, the new marketplace, will have arrived when ebook sales dominate and printed book sales shift primarily to short-run and print-on-demand, except for the very biggest titles. This will happen with accelerating speed when sales pass the point of being 40 or 50 percent digital overall, possibly within a decade. When ebooks become the “norm”, prominent authors will have less need for publishers and ebooks will be routinely updated and enhanced and linked to other content in ways that printed books simply cannot match. In the new marketplace, printed books will have very specific uses: tokens and souvenirs, delivery of certain material that makes great use of large presentation surfaces, and, of course, enabling those who are too old, too poor, or just too stubbornly luddite to make the shift to screen-reading that will have become ubiquitous by then.

In the next post on this subject we will really address the Bran Hambric experiment. We’ll tackle how the various stages of ebook development affect each of the stakeholders: authors, publishers, retailers, wholesalers, and, of course, readers. The context of the stages allows us to make sense of the issues of 1) timing, 2) pricing, 3) DRM, and 4) the content itself, and the marketplace impact of each of the four from the standpoint of each stakeholder. And we’ll see that the challenges Sourcebooks is responding to are symptomatic of what publishers face in the early establishment stage.

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  • oedavid

    Hi Mike,

    Great post. Just commented on Richard Nash's blog, in which I pushed the idea of publishers becoming better e-retailers in order to create complete vertical structures for the new era. So, I enjoyed the part in which you said:

    “Almost all publishers will be among the zillions of sites offering direct downloads to consumers, many through explicit verticals that sell the books of their competitors (as Macmillan’s tor.com sci-fi site, presciently, is doing today.)”

    I had forgotten about Macmillan/Tor's site, which I think is a great idea. I wonder why publishers are not banding together in order to create their own distribution ecosystem — the reverse of how Amazon started as a retailer and has gradually added the other elements of the publishing supply chain (Booksurge, Createspace, etc., and now Amazon Encore for filtering and promoting works). What if the big six had somehow partnered with Lexcycle and developed Stanza together as an ebook retail outlet, instead of watching it get snatched up by Amazon? Just some things I'm pondering right now…

    • http://www.idealog.com/ Mike Shatzkin

      If you troll back through posts of mine about ebooks, you’ll find that I suggested that the Big Six fund and create an ebook retailer so they could break the Gordian knot of the 50% discount they gave away during the Vision phase of ebook adoption (when they weren’t paying much attention to margin.) The big publishers in Spain just formed an ebook distribution company where they’re giving retailers a 50% discount (repeating the mistake in our market even though they really don’t have to.)

      The problem with publishers doing something like buying and developing Stanza, though, is that somebody else might do a better job for the consumer and be hurt by the publishers protecting their own venture. And I wouldn’t encourage anybody, including publishers, to invest in becoming more horizontal. The content business needs to specialize; we’re not about formats anymore so we have to be much more clearly about markets.

  • gregor_wolf

    Congratulations. In my view this is an analysis of a situation, which I have not seen in this intensity and clarity so far.

    While I perfectly agree to the general analyis, I see a difference in one specific aspect: The transition phase will not be reached by a steady growth.

    I do expect a situation, which we had in the early days of the mobile phone industry: We faced a jump to what you call the transition phase, when the providers started subsidizing (funding) the devices. This dramatically removed the entry barrier for the consumers, suddenly all purchased mobiles, and in turn this dramatically reduced the manufacturing costs for the devices.

    I expect the same to happen in the eBook world (or may I say, it HAS to happen). Without a significantly lower price for the readers, the transition phase will not be reached. The current price of the readers is dictated by the ridiculously expensive display. This price can go down by 50 to 95%, if readers become a mass product. With such a low price (I do expect mobile phone alike business like “reader for 1 $ plus a subscription on 10 eBooks in 2 years”), the market will suddenly explode and we will jump into the transition phase and very soon after into the new marketplace phase. I expect this to happen in the same way as it happened with the mobile phones.

    • http://www.idealog.com/ Mike Shatzkin

      Gregor, your conjecture is reasonable. The price of readers will come down and there will be readers that are subsidized. Amazon was smart to do it the other way — they got efficiency by charging for the readers, self-selecting an audience that would be heavy purchasers of books. But faster uptake will come as more readers are distributed.

      But don’t dismiss smart phones from this equation, and not just iPhones. We will ultimately all have both, smart phones and readers, but the beginning of ebook readers can start for any consumer with either device.

  • http://gravitationalpull.net/wp/ ampressman

    This seems somewhat reasonable until here:

    >>The number of potential purchase points will explode, as many web
    >>sites offer some sort of ebook-readable content, a great deal of it
    >>free, but lots of it based on the prices set by publishers. Large
    >>horizontal aggregators (Amazon, B&N, and the full-line bookstores
    >>that build their offerings from wholesalers) will struggle to hold onto
    >>a large and loyal customer base as the vertical web increasingly
    >>takes hold.

    What's the precedent for disintermediation giving more pricing power to content aggregators like the book publishing industry? And why would consumers gravitate to a splintered, fragmented sales market like you speculate rather than coalescing around a few big online sellers? In your world there would be no eBay, no iTunes Store, no eMusic.com, etc. I guess I can imagine a publishing site becoming one of a couple of important sales outlet for ebooks, but it seems like a stretch given their lack of understanding of the needs and wants of the customer aka the reader.

    • http://www.idealog.com/ Mike Shatzkin

      You ask, “why would consumers gravitate to a splintered…market?” I’d ask why do consumers need to “gravitate” to anything? The content for sale on each subject (vertical) will sit there where they are. They won’t need to go to a book site to download a sports bio; they’ll pick it up while they’re already at ESPN. Etcetera. The trusted curators on each subject are at the web sites and communities where they’re experts. It isn’t about the “format” anymore. You don’t need to know anything about running a “store.” Every site that has an audience interested in something will be putting forth content offerings on that something. There’ll be damn little left to buy when people get to the aggregator.

    • Chris Bates

      Aaron, I guess Mike could be alluding to a funnel effect created via blogs and social media.

      There could be a precedent of sorts with several ebook publisher start-ups. I'll cite Lynne's (commenter below) publisher, Elora's Cave. Baen could be another. Both niche to be sure, so they will never be the complete store that the ebay and the Amazon's are. However, they are hugely successful in their own market.

      • /blog Mike Shatzkin

        Chris Bates: what I was referring to concerning niche sales would be like a
        “sports bookshelf” on ESPN.com or a “politics bookshelf” on Politico or
        538.com or a personally curated bookshelf on idealog.com. I know that has
        always been possible in print with the affiliate programs of bookstores, but
        I believe it will become common in the ebook world over the next few years.

      • Chris Bates

        Yeah, seems valid.

        Magazines and publishers used to do it all the time in the traditional print media – using the platform to generate extra sales via an order form in the title that is being read.

        Any high traffic website or blog could easily utilise this. And yes, I believe you are right – ebooks will be able to allow these sites gain more revenue than any affiliate commission. A 4% Amazon affiliate could be bettered by promoting an author's title direct.

        I think I recall Joe Wikert mentioning something along the lines of this with sports magazine publishing. Allow the reader to create a book (ebook or POD) from the site's archival info.

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  • MitchRatcliffe

    Very good post. There's a very real debate to be had about what the publisher's role will be as the e-book evolution unfolds. On the readers' side, your four stages dovetail with the widely understood technology adoption lifecycle, which has five stages that correspond as the consumer reactions to each stage of transition. There's also clearly a relationship to the Crossing the Chasm methodology, on which the e-book market still sits at the verge of the chasm, which we'll cross in the next half decade or so.

    But what is clearly happening is a renegotiation between the author and publisher that could substantially redefine where the power to set pricing and control texts will ultimately settle. If, as in the music industry, the “act” starts to focus on serving the audience while the publishers simply record a version of the performance for distribution, publishers' business will look very different and the timing, pricing and DRM elements of the marketplace may become moot or mutated beyond recognition.

    • http://www.idealog.com/ Mike Shatzkin

      Mitch, the way I see it, the publisher’s job is to provide marketing. There is not much even the biggest publisher can do to provide much marketing for the biggest authors. I keep maintaining that the only way the publisher can scale marketing is to specialize: be in verticals. Thanks for the kind words on the post.

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  • http://www.lynneconnolly.com/ Lynne Connolly

    Your numbers and assumptions are wrong. Way out.

    • /blog Mike Shatzkin

      Thanks for the clear specificity on where you disagree, Lynne. I'll take your challenge to my assumptions under advisement.

    • Chris Bates

      Hi, Lynne, could you elaborate? I noticed that you have titles with Elora's Cave and I am assuming your ebook experience may offer some useful addenda to Mike's post.

      • http://www.lynneconnolly.com/ Lynne Connolly

        Well I've been epublished for 8 years, and the first epublishers started a few years before that. In those days sales were small, and it was more or less just for fun, but in the last five years, I've begun to earn decent amounts, certainly comparable to the advances earned by midlist authors.
        The model is entirely different. We go to print faster, say within 6 months of sending the book in, so we don't get an advance, we get higher royalty. At the moment, the royalty an epubbed author can expect to make is 30%-50% of cover price, gross.
        My Kindle sales are a tiny amount of what I make, and they don't seem to be growing, and yet in the past my books have been so-called Kindle bestsellers. Moreover, the Kindle is at the moment US only, and the epublishing market is global. I have good sales in places like the UK, Australia and India, for instance.
        Pricing is comparable to printed format. My most expensive ebooks sell for $7.99.
        Ellora's Cave is now a multimillion concern. It releases 8 titles a week, and if you take an average of $1500 sales for the first month, per title, and multiply that up (some make more, some less), you'll see the kind of income the company is making. I also write for Samhain Publishing and Loose-Id, and make comparable amounts there. Also, the backlist sales are very important to an epublished author. They never go out of print, unless the publisher or author withdraws the book, and every new release gives the backlist a nice kick in sales.
        Third party distributors, like Fictionwise, Amazon, All Romance Ebooks, and now Barnes and Noble are providing more outlets for sales. The royalty is a little lower for sales through third parties, btw.
        The market is maturing rapidly, heading for the plateau, but is probably a couple of years off that. I can see ebooks being the shelter for the midlist author, pushed off the print lists by the neccessary concentration on a few high selling authors, forced on them by the supermarkets (the Walmart factor).
        But as my marketing professor used to say, “I don't care what you think – show me the numbers!” And with so many of the big players currently privately owned enterprises, and the market still in rapid growth, it's difficult to assess.
        Sorry I had to cut and run before, I was heading for a deadline.

      • /blog Mike Shatzkin

        Lynne, this is incredibly valuable information and I thank you for posting
        it.

      • Chris Bates

        Thanks Lynne, I love reading this kind of info from authors.

        Much appreciated.

  • RachaelMc

    Thanks for this Mike. I agree with this context and it will be interesting to see how the timelines actually go – as well as the financials! There is still confusion and fear out there, but there are those embracing, challenging and transitioning to the new world.

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  • http://twittertales.wordpress.com/ Louise Curtis

    Writing styles will also change when ebooks are more common than print books.

    For a severe example of the response of writers to new technology, look at the varieties of twitter “novels”.
    1. Ordinary novels sent 140 characters at a time (over years).
    2. Full-length novels written for twitter (better flow).
    3. Books or (more commonly) short stories written for twitter, often in real time (to fully utilise the new possibilities).

    Mine, naturally, will be #3. Also it has pirates.
    It starts August 1 and ends September 30 2009.
    http://twitter.com/Louise_Curtis_

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