The Shatzkin Files


The digital future still is a mystery if you don’t publish “immersive reading”


I have made previous mention of my notion that what has been one very cohesive trade book industry would “trifurcate”: break into at least three distinct businesses: 1) books that are straight narrative text intended for immersive reading; 2) adult books that are not straight text, either very chunkable (like cookbooks or travel books) or highly illustrated; and 3) children’s books. Admittedly, even this is an oversimplification.

This conjecture is built on the reality that we’ve learned how to move immersive reading from paper to screen in a way that satisfies the consumer. A pretty simple technological trick — “reflowing” the text so that it adjusts to the screen size alloted to it — makes the text “work” across a wide range of devices and reader software. There are definitely differences among Kindle and Nook and Kobo and Google and iBooks and they don’t offer precisely the same outputs and features on their own devices or on iOS or Android, but the differences are subtle and apparently most people are comfortable with the various consumption experiences.

So relatively simple conversion from the version prepared for print, which can even be done through automated services like Smashwords or through tools now being offered by The Atavist and Vook (and others), and are handled within the workflows of many publishers at a trivial financial cost, delivers an alternative to the print version of a book that is commercially viable. It isn’t costly, it isn’t complicated, and the person who formerly read her favorite novelist or subject in print could switch to device reading with relatively little pain or friction.

And they have. Ebook consumption has been going up by double or more each year since the Kindle arrived a little over four years ago.  (And there is evidence that the growth will continue. Amazon just announced the best Kindle holiday season ever — with over a million Kindle devices sold each week in December and with the single biggest day ever for Kindle book downloads on Christmas Day. — Note “downloads” not “sales”.)

So far, this has worked to the benefit of established book publishers, their authors, and for fledgling new authors as well. Ebooks are generally cheaper than their print counterparts (and sometimes quite a bit cheaper, despite some propaganda to the contrary) but publishers’ margins haven’t suffered. Authors are getting a bit less on ebooks than they did on hardcovers in print, but they get a bit more than they did on paperbacks. There are vocal consumers who protest the agency pricing that keeps ebooks at $9.99 and up during their hardcover life, but Kobo, the only retailer to discuss these matters, reports more unit sales in the agency price bands than at the low end where the self-published authors are.

We would not suggest that stability of prices or royalties or consumer behavior going forward is to be expected; we’re still in a time of great change. But, so far, the publishers of fiction and non-fiction that is delivered as straight text have had a relatively painless switchover from selling 100% of their output in print to selling an average of more than 20% of it in digital form, with shares as high as 50% being reported on some titles in the first weeks after publication.

Until the arrival of the iPad in April of 2010 and then the NookColor and the tablets from Kindle, Nook, and Kobo which have become available more recently, the dedicated reading devices wouldn’t handle complex page layouts and the iPhone screen was far too small for illustrated material to be usefully displayed. Barnes & Noble made serious efforts to get children’s books available for their color screens about two years ago. Kobo seemed hopeful this Fall about what they’d see in ebook sales for graphic novels, but they only have 300 titles so far so I’m not sure what impact that can have. I have not seen any reports about how illustrated material is selling through either retailer.

Some research we did says that Kobo has 995 titles “just for Kobo Vox: 33 art and travel, 332 comics and graphic novels, 29 home and food, 539 illustrated kids, 57 illustrated non-fiction, and 58 read-along kids. The breakdown for Kindle Fire isn’t as clearly spelled out, but they do have 100 “comics for Kindle Fire” and 691 “children’s books for Kindle Fire”. One interesting note is that the audio-video only works on Kindle’s iOS app,, not on the Kindle Fire device itself!

Of course, the iPad started all this and might still be the best device for consuming color and illustrated material.

Nook has by far the most illustrated material listed: 1210 children’s picture books and 596 “enhanced Nook books”. They might have as many as 5000 comics, graphic novels, and manga titles, but deeper investigation makes us question that number. They list 7700 “Cooking, Food, & Wine” titles for the Nook, but we don’t know how many of those are highly illustrated.

I have been asking publishers about sales of their children’s and illustrated trade material. I haven’t found anybody yet that says they’re going well. On the children’s side, where there have been pockets of success, the one Big Six digital executive who expressed an opinion to me felt that price was killing sales for the ebook versions of successful franchises. Children’s apps from such distributors as Touchy Books are priced quite low, generally $2.99 and less. But many branded titles like Eloise are $9.99 and $12.99 and up! This executive points out that paying that price for a novel you will spend many hours with is much less painful than paying it for a children’s book your kid will work through in 15 minutes or less.

Undoubtedly, another large factor mitigating against converting illustrated print book sales to digital is that ebooks don’t make good gifts and illustrated print books do.

I recently spoke with CEOs of two companies that publish primarily illustrated books. Both of them report being stumped by the challenge of making their illustrated print output into something that will work commercially as an ebook. “Fixed page layout” is the solution du jour, delivering the book page as a unit but where the pinch-and-spread touchscreen technology enables the reader to expand type to make it readable or pictures to make them more visible. Of course, doing that means that the whole page no longer fits on the screen. And that means that the smooth experience devices offer for immersive reading, where page-turning is effortless and one can read the text without stopping to think about the form factor, is interrupted and not nearly as satisfactory for books delivered that way.

More complex page layouts are more expensive to convert, can present thorny rights issues for images, and the books haven’t sold well in digital form. On top of that, the retailers can (and often do) ask for their own specific customization of the files. These factors combine to create a very unattractive commercial equation. Until the Fall of 2011, one ebook retailer told me there were 10,000 or fewer illustrated ebooks in the marketplace, out of a total of many hundreds of thousands, perhaps more than a million, straight text titles. The plethora of larger-screen and color devices that hit the market this past fall created a burst of conversion activity of these titles, perhaps doubling the number in the marketplace during the last quarter. We await reporting on the impact of the new devices and the additional illustrated product in the market, but nobody’s reported any breakout successes yet.

This has to be frightening to anybody in the illustrated book business. Bookstores are disappearing. Sales are moving to digital. We’ve had an iPad in the marketplace for almost two years. And we have as yet discovered no formula for success to convert a successful illustrated print book to a successful illustrated ebook.

(We have reports coming at Digital Book World from Kindle, Nook, and Kobo. We’ve asked them all to report on how illustrated books did this past Christmas. Each of them limits their reporting to what they think they can tell us without compromising their competitive position with each other. We’ll see what we learn.)

While many children’s books share a commercial challenge with adult books that aren’t straight immersive reading, they have more differences than similarities. Once you get past the commonality of “more expensive to create for less of a demonstrated market”, things really diverge.

Books for digital presentation for little kids particularly will require skills that book publishers never had to have, particularly for animation and games. App technology is overkill for books of immersive reading; it is very useful for content intended to interest kids. Indeed, children’s book publishers are finding themselves competing with (or employing or acquiring or collaborating) design and animation studios that weren’t thinking much about the book business until the book business morphed into something akin to what they were doing. (A slew of these companies will be on stage for our “Publishers Launch Children’s Books at Digital Book World” conference on January 23, co-located with the big Digital Book World extravaganza.)

The adult book challenges are much more varied. There are, broadly speaking, two kinds of illustrated books: those illustrated for beauty and those illustrated to inform. The latter require tight control of the placement of illustrations and captions in relation to the text, just the kind of challenge that causes agita when readying content for different sized screens. And the beauty books, of course, have to be carefully designed for aesthetic satisfaction.

But it isn’t just illustrations that stamp a book as “not immersive reading.” Books of content chunks, like cookbooks or travel guides, are also not “optimized” merely by making them reflowable. There are some fabulous apps for both (“How to Cook Everything” by Mark Bittman and ones pulled from Rick Steves’ books like guides to the Louvre and Versailles), but these are not direct “lifts” from the books. They are separately constructed products. However well they sell, they don’t provide the same cost synergy with the book production that the publishers of novels and biographies are getting.

These very well-done apps underscore one of the problems with simple “conversion” of books other than straight text for immersive reading. If I get all the words in the novel, nothing inherently provokes the question of whether something more should have been done to make it better. But whereas a printed book requires a still picture, in a digital rendition that could just as well be a video or an animation. Remaking those choices is very expensive; ignoring them means delivering content the consumer can easily imagine being better than it is.

As less and less shelf space is allocated to books of immersive reading, there may be some temporary opportunity opened up for the publishers of other books. Books and Books, a chain begun in Miami which is catching attention for its survival strategies during what are generally tough times for bookstores, is famously emphasizing illustrated books. Not only do these not convert well to ebooks, they aren’t as well displayed in an online shopping environment.

At the same time, there are specialty retailers like JoAnn Stores and Michaels that continue to sell books related to their primary businesses selling crafts and hobby materials. These outlets become more important to publishers as bookstore shelf space disappears, but they also become more important to consumers. Since the content these consumers want does not convert as well to digital consumption, it stands to reason that they’ll still want the printed books for some time to come. Publishers of these books will be redoubling their efforts to cover these stores and enable them to substitute for the bookstores being lost.

The publishers I spoke to recently have already “verticalized”; they’ve been publishing in very specific non-fiction subject niches. They’ve been focusing efforts on building up their special sales departments, the part of a book publisher that looks for sales opportunities outside the bookstore and library channels which publishers usually call home.

As digital shifts continue to reduce bookstore shelf space and the readers of novels and biographies spend less time in bookstores where they might see the children’s books and art books and how-to books that don’t work as well on devices, more imagination and innovation will be required of publishers who formerly could make their living selling their wares through those stores. One example is what Workman has done with their soft-reference franchise “1000 Places to See Before You Die”, which they are trying to turn into a monetizable community. This is a good idea and nicely executed; whether it will turn into a profitable one remains to be seen. And, of course, it is not a template that can be broadly applied.

This much is clear. Publishers of immersive reading can, at least in the short run, largely count on keeping the sales from readers they’ve always had. The problem for these publishers will be keeping the big authors (at a sustainable royalty rate) if the business becomes largely digital and most readers can be accessed without the capabilities of a major company operating at scale.

The publishers of the rest of the book output who have depended on the bookstore network would appear to have a far more onerous challenge. They have to largely reinvent their product and perhaps their business models to get some digital revenue without any blueprint for success. In fact, there may not be a replicable template for how we satisfy consumers of much of the non-immersive content which for hundreds of years has been presented in books. But the publishers of those books have no choice except to look for one. With increasing urgency.

Of course, the Holy Grail is to monetize the content in other ways, made possible by XML workflows, taxonomies, and lots of intelligent tagging. There are instances where this works: Wiley and Random House both have robust b2b businesses with their travel content. But it is a significant incremental effort to go from being a book publisher, even a niche-y one, to creating a profitable business model around multiple uses of the content and the community the content attracts. It has been the mission of the company that is our partner in Digital Book World, F+W Media. Their scale enables them to spread the cost of investments across a substantial number of communities. This is not just about technology. For example, their crack events team, which makes the complex DBW event run like an atomic clock, is employed by a variety of the 20 or more F+W communities over the course of the year.  

One of the DBW sessions this year is “The Digital Future for the Illustrated Book” which will feature speakers from Kobo, Time Home Entertainment, Quarto Publishing, and Aptara.

One other trick being employed worth mentioning is a digital add-on to the print book. Melville House, an innovative publisher tied to a bookstore in Brooklyn, calls these web-based efforts “hybrid books” and they call the enhancements “illuminations.” A variation on the theme has been employed by the innovative publisher Black Dog & Leventhal; they add a CD-Rom with all the artwork in the Louvre to add to their Louvre book and all the cartoons in the history of New Yorker, which would never fit into a print book. It was a BDL book on The Elements which spawned the breakthrough iPad app. These are useful ideas, but I’m not sure they solve the existential problem publishers are facing.

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  • Angie

    How to books are immersive reading if your the participant. A how-to or practical book is brought as a tool to achieve a desired result. An eBook can create a better tool using rich media; podcasts, audio, engagement and extend content with online resources. A non-fictions book concept is always bigger than the physical book.

    What we need to do is add more perceived value than the physical book, it doesn’t need to cost a lot and can be marketing driven.

     I agree that eBooks are not brought as presents, but iTunes Cards are popular presents to Apple. 

    I think the only successful conversion is the PDF eReader where the eBook is locked into the integrated eReader. VIZeBooks has achieved a high end eReader that works for all formats.

    • /blog Mike Shatzkin

      Installing another reader is a barrier that will slow down market expansion.
      And how-to books are simply not read immersively. They are read in stops and starts. They are read with reference to the illustrated material that is integrated into them.

      And while there is little doubt that video enhancement can make a digital product superior in function to a book, my point is that it is a separate creation effort that costs money. The publisher of a knowledge goes to digital at a trivial cost. The publisher of an illustrated how-to book can’t do that. And then the illustrated book has a higher perception hurdle to jump with the consumer as well.

      Mike

      • Angie

        I think once people read their magazines on their chosen device it opens the door for illustrated eBooks. Publishers have a better format for their titles with eversions, and in time people will see the physical book as the inferior format for illustrated books. I agree that their is a higher cost enhancing the book but it can be simply author podcasts and marketing material. I have created over 85 illustrated books and found the physical book format a big problem which is why many of my books have attached CD’s – the books concept is multi-dimensional.
        Angela Patchell

      • /blog Mike Shatzkin

        Thanks for sharing that experience, Angie, which — to me — confirms that the problem isn’t “solved” yet (and I write here of a *commercial* solution: one that will reliably *make money*.)

        Mike

  • http://twitter.com/MarkUry Mark Ury

    Mike, I’ll try and jump in later on the kid’s books topic, but a quick note on your mention of Kobo reporting that agency price bands are outperforming self-pub’d/low-cost books. I’d suggest that has less to do with agency performance and more to do with Kobo’s recommendation system—or lack thereof. With Amazon, self-pub’d authors generate their sales (and the public finds them) via the key recommendation features and, to a lesser degree, the ability to quickly filter through genre/sub genre. Kobo has neither of these tools (to any usable degree) and, as a result, readers simply don’t serendipitously discover writers. Only brand name authors or those that are promoted succeed on the current Kobo platform, and those are the ones sold under agency.

    • /blog Mike Shatzkin

      Point taken. Amazon has clearly done the most to push the indie author and that author pool appreciates it. Of course, they are also the ones who benefit the most from breaking down the prior establishment. Who knows if there is a connection?

      Mike

  • http://www.hidden-knowledge.com/ Michael Ward, Hidden Knowledge

    The line between a highly illustrated ebook and a single-topic website continues to blur. Browsers (aka “reading software”) have had to deal with multiple platforms, and unfortunately website coders (aka “formatting divisions) have had to deal with multiple browsers and computers / display platforms. And all of these incompatibilities have driven the content creators and formatters crazy. Just so with ebooks and readers.

    Mantra: ebook == website

    It’s not true, but it certainly does give perspective.

    • /blog Mike Shatzkin

      Absolutely agree. An app is pretty much just a portable web site. This became clear to me when Publishers Lunch did a “web app” instead of an iOS app for ABA in 2010.

      Mike

  • Chris

    I stopped buying kids books for the Kindle Fire after about ten downloads. All were terribly formatted. Plus I just didn’t see the value in the price point.

    My kids are using the Kindle primarily for games and we’re now back to reading print for bedtime.

    Straight tet and pictures on the Kindle just don’t do it for my kids. They want interactivity.

    • /blog Mike Shatzkin

      I suspect this is not isolated anecdata. I suspect you have pretty typical kids.

      Mike

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  • http://mindtherant.blogspot.com/ MindTheRant

    There’s another problem publishers face in trying to add multimedia content to their books — file size.  And as file sizes grow, another question arises: does your content sit on your device or in the cloud?

    Streaming is an obvious advantage for large files, but streaming requires the kind of good wireless broadband signal that is anything but ubiquitous.  I run up against this issue often with mundane magazine and podcast content for my Kindle Fire and Android phone.

    For instance, for its Kindle Fire app The New Yorker magazine has decided that all 85MB or so of an average issue should sit on the device to be read, since that makes it as portable as the print issue.  But at my house, with Time Warner Cable delivering about 1MB/sec download speeds (which I consider pretty good), that means spending at least a minute and a half downloading an issue before I can read it.  And that also means that taking an issue with me means planning ahead — it’s not like grabbing the print copy and heading out the door.

    On the other hand the podcast app I use on my Kindle Fire, Stitcher, figures I don’t want to bother downloading the podcasts I want to hear — it’s ready to stream them the moment I launch it.  But that limits podcast listening on my Fire to places where I know I’ll have a broadband signal.  That’s why when I want to listen to a podcast on the road I use Google’s podcast app, Google Listen, on my Android phone.  It downloads the podcasts to the phone, so, like The New Yorker app, I’ve got to plan ahead if I want to have local content to enjoy when I’m on the go.

    My point, rather laboriously arrived at, is that whatever solutions publishers may find to handle page layout problems or integrate multimedia into their books, another problem awaits: how (or whether) to get it all onto a device.  It’s an old computer networking question: client-side or server-side?  In its own way I think it’s just as large a hurdle as any you’ve discussed in your article, Mike.

    Honking big files and where to put them, how long it’ll take to put them there, and how much space they’ll take up if consumers place them on their device.  Publishers may be focused on mastering the complexities of XML workflows and intelligent tagging (or how to make high-quality illustrations pinchable and zoomable on a touchscreen), but facing these vexing issues will be next on their agenda, whether they like it or not.

    • /blog Mike Shatzkin

      You’re absolutely right.

      My understanding is that outside the US, publishers are charged by Amazon against their revenue on a sale based on the file size. It can influence pricing decisions for publishers. I didn’t examine that more thoroughly, which is why I didn’t write about it, but it is a byproduct of the same problem you’ve put your finger on.

      Mike

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  • Brian Perrin

    You know, it really is just not that hard to re-conceive an illustrated print book so that it works as a re-flowable e-book. Have you looked at any of Rodale’s recent e-book publications? Check out FOUNDATION by Eric Goodman and Peter Park, I HAVE NOTHING TO WEAR by Jill Martin and Dana Ravich or any of the EAT THIS NOT THAT titles. All have sold extremely well in e-book. I think the problem is more of a psychological one: Publishers need to let go of the notion that it should be possible to reproduce the feeling of the fully designed printed page and the idea that conversion should be a quick-and-easy one-click process. This is not a strip-and-rebind! You have to get comfortable with the idea of undesigning your content wisely and simplifying its presentation. It’s work – but not nearly as much work as creating a fixed-layout presentation, which in my opinion nobody wants to read anyway because of all the limitations you’ve noted above.

    • /blog Mike Shatzkin

      Bruce, even if what you say is true:

      1. It costs more to deliver an illustrated book digitally than it costs to deliver a straight-text book;

      2. We have almost no evidence to prove that the sales you lose in print will show back up in digital, as they have seemed to do for immersive reading.

      My friend Gwyn Headley of fotoLibra is delivering his Heritage ebooks, as you say, reflowable and it works. But I’m not sure that they’re selling like hotcakes…and they were a *lot* of work!

      Mike

      • Samantha J

        It also costs more to deliver an illustrated full-color print book than a straight-text one. Why should this be different? And I think there is ample evidence of solid sales. Not sure you’re talking to the right people…

      • /blog Mike Shatzkin

        If you’ve got “ample evidence of solid sales” for adult illustrated ebooks, I’d love to see it or hear it. Nobody at any major retailer or publisher has suggested they have it. And, in fact, I have talked to top people at several large illustrated book publishers in the past 3 or 4 weeks about precisely this subject. The “ample evidence” you know about is a secret to a lot of people who are the majority of the illustrated book business.
        Juvies are different. There are successes there. But adult illustrated books? Show me. Even one or two would be interesting to hear about, even though one or two don’t prove anything.

        Mike

  • http://www.kindleinfo.net/index.php/kindle-books Kindleportal

    of course ipad is one of the best device for the students because this devices help us to downloading , storing data, and especially reading electronic books so most students have easily read electronic books through this device ..

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  • http://www.thechildrenofgaia.com/ Jacquelyn E. Lane

    Thank you! As the creator of an illustrated full length novel for adults and young adults (yes really!) your article has been just what I’ve been looking for as I try to see how to bring it out as an e-book and steer the way between the print and digital worlds. Fans love the combination of pictures and words, publishers hate the price of printing such a book and libraries think it must be for kids because it has pictures. Woe betide us authors when we step too far outside the box. I hope you will keep us posted on developments in this field. Meantime my gut feeling is ‘Proceed with extreme caution but watch this space. . . ‘
    Jacquelyn E. Lane

    • /blog Mike Shatzkin

      I’m glad the post is helpful. Best of luck with your endeavor.

      Mike

    • /blog Mike Shatzkin

      I’m glad the post is helpful. Best of luck with your endeavor.

      Mike

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