The Shatzkin Files


The new Thomas Nelson self-publishing initiative; more questions than answers


The announcement was made earlier this week through the Wall Street Journal and the blog of the publisher’s CEO, Michael Hyatt, that one of the giants of Christian publishing, Thomas Nelson, will be publishing a new list under an imprint to be called WestBow Press. The books will come from Author Solutions, the provider of self-publishing services, which will, according to the story, share the fees paid by the funding authors with Nelson.

Here are some very pertinent questions that weren’t touched by Hyatt or the WSJ reporting.

1. How many such titles will they do per season or per year?

2. How will access to Nelson’s (always limited, as is any publisher’s) sales and marketing bandwidth be allocated to this imprint?

3. Will the books be vetted as suitable for Nelson’s Christian mission? And, if so, how and by whom?

4. Will the books be vetted at all for quality? Or will an author just choose the WestBow option and, if that’s the case, how much extra will be they paying and what will they be told they’re getting for their money?

5. The story says that Nelson editors won’t touch the books but will “monitor sales to identify potential big sellers.” What’s the pre-monitoring launch plan? What’s the plan if Nelson editors actually identify a “potential big” book?

Hyatt discusses the initiative on his blog and says he sees real revenue in it. But he doesn’t answer any of the questions above.

I am not alone in anticipating that publishers may change things around in the future with big authors, sharing more risk (less or no advance in this case, not cash for services) for more reward. But it is a more radical step than I would have imagined for a publisher with an industry brand for quality to allow authors to buy their way onto the list. Their must be some controls here, one would think. But we certainly don’t know what they are yet.

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  • http://www.samanthakrieger.com/ Samantha

    great questions! I just blogged about this today as well. I'd love to see him answer these.

    • /blog Mike Shatzkin

      Thanks, Samantha. And thanks for the link to your post.
      Mike

  • http://www.samanthakrieger.com/ Samantha

    great questions! i blogged about this today as well. look forward to hearing the answers.

  • http://michaelhyatt.com Michael Hyatt

    Mike,

    Thanks for asking these questions and giving me a chance to respond. I do, by the way, enjoy your blog and your perspective on publishing.

    “1. How many such titles will they do per season or per year?”

    This question doesn’t apply to the WestBow Press situation in quite the same way it applies to a traditional publisher. The WestBow model is the exact opposite of traditional publishing. In the traditional model, the publisher is the customer because the publisher buys manuscripts from authors. In the WestBow model, the author is the customer because the author buys services from the publisher.

    The traditional model is resource-driven. The publisher is constrained by its access to capital and its appetite for risk. At Thomas Nelson, for example, we only do about 500 new titles per year, because we have a finite amount of capital that we can invest in royalty advances, inventory, and accounts receivable.

    The WestBow model is demand-driven. The author is putting up the capital and taking the risk, so the publisher—or service provider, if you prefer—is only constrained by its ability to scale its operation up quickly enough to meet the demand.

    All that to say, I have no idea how many titles we will do per season or per year. This is completely a function of demand.

    “2. How will access to Nelson’s (always limited, as is any publisher’s) sales and marketing bandwidth be allocated to this imprint?”

    Other than macro-level advice from time to time, none of Thomas Nelson’s resources will be allocated to sales and marketing. This is entirely ASI’s responsibility in the partnership. This kind of sales and marketing bandwidth is available to WestBow authors as a service from ASI, just like other services. Thomas Nelson’s bandwidth will be 100% focused on Thomas Nelson authors—just like now.

    By the way, some of the questions we have received like this imply that traditional booksellers are the primary or only legitimate outlet for distribution. Many authors have their own platforms (e.g., speaking, blog, radio show, etc.) which more than justifies their investment in the WestBow model. They don’t need anyone else’s bandwidth to be successful.

    “3. Will the books be vetted as suitable for Nelson’s Christian mission? And, if so, how and by whom?”

    Yes, all WestBow Press titles must be congruent with the Thomas Nelson Content Standards. Every manuscript will be reviewed by either a WestBow editor who has been trained by us or a qualified freelancer who has been trained by us. This is precisely how we do it now at Thomas Nelson. In fact, I joked the other day that I think we have given the WestBow editors more training than our own people.

    “4. Will the books be vetted at all for quality? Or will an author just choose the WestBow option and, if that’s the case, how much extra will be they paying and what will they be told they’re getting for their money?”

    No, they will not be vetted for quality. They will be given a candid assessment of the quality and offered various editorial services that will make the manuscript better. But in the end, we are providing a service to the customer. He or she will be the final judge of quality.

    These services are priced differently, depending on how involved they are. For example, substantive editing is more expensive than copy editing. Copy editing is more expensive than proof-reading. This is how it works in the world of traditional publishing, too, when we hire outside editors or proofreaders.

    “5. The story says that Nelson editors won’t touch the books but will ‘monitor sales to identify potential big sellers.’ What’s the pre-monitoring launch plan? What’s the plan if Nelson editors actually identify a ‘potential big’ book?”

    I’d like to tell you that we have all this figured out. We don’t. Here’s what I can tell you: we will be getting weekly sales reports from ASI. It will show all WestBow Press titles and how they are selling. We currently do this internally for our own titles at Thomas Nelson. We call it our “Movement Report.”

    We will obviously pay attention to those WestBow titles that are selling the most or at the highest velocity. At some point, I envision one our editors reviewing the WestBow edition of the book and then calling the author to discuss the possibility of entering into a traditional publishing relationship with Thomas Nelson.

    From that point, it will be handled as a typical author-publisher negotiation. We do not require them to publish with us or “lock them in” in via the WestBow contract in any way. They are free to publish with anyone they wish. However, we will have the early visibility and, hopefully, the first-mover advantage.

    Someone asked on another forum, why would a WestBow author want to sign with Thomas Nelson if they already had proven they can be successful without us. Good question. The short answer is that they may not want to sign with us. No problem. Every situation is different.

    But if they do sign with us, they will then go into our catalog, be represented by our sales team, and have the potential to get their books into other channels and accounts not available to them through WestBow.

    I hope this answers some of your questions, Mike. I’m sure that I have created others! Please know that it is my desire to be as transparent and open about this as I can be, subject only to the availability of my time and attention.

    Thanks again.

    • PeterPollock

      Great response, Michael.

      …and thank you to the article author for asking the questions

    • /blog Mike Shatzkin

      Mike, first of all, thanks very much for taking the time to respond so fully
      on the post.
      But I must admit I'm confused. If WestBow books are getting no sales and
      marketing bandwidth from Thomas Nelson and AS remains the sales and
      marketing organization, I am having trouble understanding what the author
      would be getting for the (presumably extra) dollars the author invests to be
      part of WestBow. Is it *only* branding and a perhaps-increased potential to
      be signed to a “real” publishing contract? And, I guess, the access to the
      Nelson-trained editors who provide feedback while they're vetting for
      mission? Or is there something more that I'm missing?

      Mike

      • http://michaelhyatt.com Michael Hyatt

        Thanks, Mike. I think authors are getting the following four things:

        1. A service provider that we have vetted. I spent a day in ASI’s headquarters in Bloomington with seven of my top people, including our COO and CFO. We saw everything from the editorial process to the marketing. We were very impressed.

        2. Quality services at competitive prices. Some people have complained that the prices are not competitive, but I think they are comparing apples and oranges. And, as I researched these naysayers, some of the complaints were from people who were actually offering competitive services—but without a competitive advantage. Hardly objective. Regardless, the market will tell us whether or not our prices are too high.

        3. One-stop shopping. WestBow Press can do everything from edit your book, design the interior pages, and typeset it, to create a book trailer and get you set-up on all the major social media sites. I have not see this thorough of an offering elsewhere. Yes, you might be able to purchase each of these components separately and manage the whole project yourself. You can also sew your own clothes, grow your own food, or build your own house. It comes down to how you want to spend your time and money.

        4. Visibility with Thomas Nelson. Yes, it is an opportunity to get noticed. Currently, none of the other “vanity or subsidy” companies offer this—at least not in the same way we do. (By the way, I am intentionally trying to avoid labeling WestBow, because I think this terminology is pejorative and inaccurate. We “subsidize” plenty of “vain” authors in the traditional model!) I believe this will change as more traditional publishers enter this space.

        I hope that helps. Thanks again for your questions and the opportunity to speak to them.

      • /blog Mike Shatzkin

        Once again, thanks for the exchange.
        Aside from “visibility with Thomas Nelson”, isn't every other aspect of
        WestBow really provided by ASI? And wouldn't they offer approximately the
        same services (bundled or unbundled) to any of their customers, whether they
        were part of WestBow or not? It is certainly useful to know that Nelson has
        vetted ASI's raft of capabilities, but isn't that vetting valid whether the
        author signs up to buy his clothes (or his food) with the WestBow label or
        the normal ASI “store brand”?

        Mike

  • timbrandhorst

    Could it be that Thomas Nelson is going classic Shatzkin Shift and simply locking down its vertical?

    I suspect a high percentage of subsidy house manuscripts are already in the Christian/spirituality vein. TN clasps this author community to its bosom, even if none of the work is really publishable, and cements a long-term relationship with all these potential readers/buyers.

    Also, if some of the Westbow titles happen to take off, then TN is simply taking Harlequin's successful strategy (put a lot of e-books out there, see what rises to the top, then release print versions of the bestsellers) one step further, and with even less risk.

    Michael Hyatt, congratulations and I admire your candor. Mike Shatzkin, thanks so much for this conversation.

    • /blog Mike Shatzkin

      Tim, VERY good observation. But if that's what they want to do, they're
      going to have to beyond nailing down a bunch of loose book titles to own the
      community. But you're right that, within an overall strategy of that kind,
      the move would make a lot more sense.
      I share your observations about Michael Hyatt. He's got a lot more guts,
      both in what he does and in his willingness to discuss it openly and
      frankly, than almost any of his cohorts in the “corner office.”

      Mike

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