The Shatzkin Files


Upstream and downstream developments crowd publishers’ space


I had breakfast last summer with one of the titans of 20th century publishing who is now in his senior years running his own smaller operation. He’s a notorious non-techie.

When we talked, he was trying to come to grips with what the problem for publishers was with this digital transition. From his perspective, publishing just gets cheaper (no books to print) and there should be room to lower prices, pay good author royalties, and still make a profit under something pretty close to the traditional model.

Well, I said, that would be true, but the problem is you’re going to face a lot more competition. Demand may go up and costs may go down but if supply in competition with publishers’ outputs rises too fast, there could still be a very difficult period in front of the industry’s legacy players.

That is: it could get increasingly difficult to get consumers to give you money.

Of course, increased competition from anonymous authors — many of whom would have been filtered out by the curation activities of agents and editors in the past — didn’t scare him. But, I pointed out, it won’t be limited to that. Do you think ESPN, for example, with all its content and all its market reach, will need a publisher to do a book or book-like thing? Or CBS News? Or The Museum of Modern Art?

When I shifted the conversation from stray authors he would have rejected as a big publisher to brands he sought deals with, the point had more impact.

Then, earlier this week at Digital Book World, David Nussbaum’s panel of publishing CEOs and presidents took up a related subject: ebooks being given away for free as a promotion. Brian Napack of Macmillan expressed a concern I’ve felt previously (and wrote about a year ago): that if there are enough free books around out there being distributed to promote an author or series, many readers will just choose from what’s free and stop buying books. Jane Friedman of Open Road declared on the same panel that “free is not a business model; it may be a marketing model, but it isn’t a business model.”

What the CEOs were focused on was what their company policies were and what they hoped others would be. Everybody’s learned that giving away a free book can serve as a promotion for other books by the same author, particularly if the book given away is the first in a series. But if enough people are promoting, that can generate a lot of free ebooks for any consumer to choose from any day of the year.

In a presentation of consumer data the following day, both the joint effort from BISG and Bowker (who were surveying the ebook consumer) and the research from iModerate (who were surveying readers who use multi-function devices) revealed findings that suggested that half or more of the ebooks being read these days are being obtained for free! How much of that is public domain material, how much of it is unknown authors promoting themselves, and how much is branded content from major houses is not yet known.

These two things — non-publisher brands and entities competing with publishers to deliver content and free content competing with content for sale — connect in a painful way at the publisher’s balance sheet. And there isn’t a lot publishers can do about them.

This morning comes the report that the New York Times is tackling the question: “How do you monetize the content when it is not news anymore?” Would you be surprised to learn that the answer is “publish an ebook”?

Their new ebook, “Open Secrets”, further amortizes the large volume of work they did to comb the wikileaks material. The ebook is available for $5.99 in most places ebooks are sold. Will there be more of this? You bet there will! Jim Schachter, the paper’s associate managing editor, is tasked with making sure there will.

The same approach is being tried by a newer brand with similar content, the independent journalism farm, ProPublica, which heretofore has teamed with various newspapers, including the Times, to deliver their investigative journalism to the public. Their entrant is “Pakistan and the Mumbai Attacks: The Untold Story” by Sebastian Rotella and it is available only from Amazon through their new singles (short works) program for $0.99.

Ten or fifteen years ago, “Open Secrets” would have been an “Instant Book” from a major publisher (if it were anything at all.) The Times could have an opportunity like this 10 or 20 or 30 times a year. They provide themselves with brand extension, revenue, an opportunity to give more exposure to their reporters and their reporting, and total flexibility without the need for the complexities, including contracts and corporate interactions, that arise when getting a book published by somebody else.

According to Richard Tofel of ProPublica, their goal is primarily dissemination of the information. After all, they’re a mission-driven organization to begin with. So they seem quite happy selling high-quality, curated content for 99 cents. Not free, but if you’re a publisher trying to sell content at prices that make commercial sense, not much better than free either.

These two unrelated realities — consumers being diverted from purchases by free ebooks and sources of content being diverted from publishing contracts by alternate paths to the market — make it clear that traditional publishing faces challenges both upstream and downstream from where they sit.

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  • http://www.PublishingRevenues.com Aaric Eisenstein

    I launched a book series at Stratfor back in 2009 based on the same model. We compiled archival analysis into print-on-demand books. We sold these as individual products and also used them as (extremely effective) premiums in selling website subscriptions. Check out http://www.stratfor.com/stratfor_stor....

    Aaric Eisenstein
    aaric@publishingrevenues.com

    • http://idealog.com/blog Mike Shatzkin

      Thanks, Aaric. The model becomes increasingly obvious and attractive with

      time. You were an early-ish visionary!

      Mike

  • http://freesf.strandedinoz.com Blue Tyson

    Yes, ESPN: NFL 2011 ebook, out a few hours after the Super Bowl – or next day or whichever, with all the game recaps from the season, stats, analysis etc – could be massive – and certainly too large in dead tree to get made. With pre-order ads on website during the playoffs.

    One of the Kindle singles about the Swedish helicopter heist I noticed was at 59 in the top 100 paid list the day after – be interesting to know what sort of sales popular 2 buck novelette non-fiction can get – and anyone in the world can buy, no restrictions. :)

    • http://idealog.com/blog Mike Shatzkin

      Once brands with content get the hang of this, the market will be flooded

      with competition for the wares of traditional publishers.

      Mike

  • Tracy

    I find it hard to believe that anyone would want to consume more content after the Super Bowl, for example, because once you know who won, who cares? But I am not a football fan.
    What I do find compelling are the sample chapters you get from Kindle store. Once you're hooked, which you either are or aren't after a chapter, you buy…or not.

    • http://idealog.com/blog Mike Shatzkin

      The front-end sample makes a lot of sense and it is available ubiquitously,

      not just from Kindle. Now the publishers have to think about it harder: stop

      larding it with useless front matter and think hard about how much they

      ought to give you to get you hooked. One author routinely gives away the

      first THIRD of his books to make sure the hook is truly sunk. And why aren't

      those sample chapters in the backs of ebooks you've purchased?

      I think the post-Super Bowl book is a bad example of what ESPN could do.

      Right now, a brief history of labor relations in the NBA and the NFL (two

      separate books) would be of interest to hard-core fans in both sports who

      are impending facing work stoppages.

      Mike

  • marytod

    As I read this post, I thought of the word 'disintermediation'. Sounds like the value publishers offer as an important intermediary between writers and readers is being lost or squeezed out by new players (with different strategies), changing technologies (with consequences for costs and revenues) and new reader expectations (of what constitutes value and how they spend their time). I'm reading more not less – which means I'm spending more too. Perhaps I'm an anomoly?

    • http://idealog.com/blog Mike Shatzkin

      No, I don't think you are an anomaly. We just had several data presentations

      at Digital Book World that suggested that everybody is reading more and

      buying more because of devices. The downside for the overall market is that

      prices are dropping. The downside for the legacy publishers is that they can

      be disintermediated from both sides. These are all connected.

      Mike

  • Tahlia

    An interesting post. I've been reading more books since I got my ereader, and that is because they're cheaper. Yes, I get a few for free and it does open me to writers I might not normally look at. I hope that it doesn't become too widespread for the reasons you speak of, but at the other end of the scale some of the big publishers are charging too much for their books. Anything over $10 and it has to be really good. In my experience, those books aren't any better than those under that mark. ( some are worse) Over pricing is as bad as underpricing. I figure that time and experience will eventually set the price of ebooks at something reasonable. If publishers and authors can't afford to give too many books away for free then presumably in the long run they won't.

    There's still piracy though. I think we need some major reader education to help stop that one becoming too widespread.

    • http://idealog.com/blog Mike Shatzkin

      I'm still not convinced that piracy is a big problem or even that it will

      be. Although many publishers are. And some high-priced ebooks apparently

      sell just fine. I've bought two from Penguin at $20: Ken Follett's “Fall of

      Giants” and the current major biography of George Washington. The hardcover

      books are in the mid $30s.

      Mike

  • MerchManiac

    I clicked through to the Times book and started reading the sample pages at the Google Bookstore when I encountered an interesting snag.

    The book's introduction by Bill Keller references Wikileaks's release of military video taken by an attack helicopter in Iraq that killed a number of unarmed civilians — including a couple of Reuters journalists — and mentions that Assange's organization, in an effort to maximize its propaganda value, also released a version that purposefully left out an Iraqi who was carrying a rocket propelled grenade. So Keller includes links to both versions of the video — neither of which works in the Google Bookstore sample.

    I suppose this omission might be a deliberately thoughtful move on the part of the Google Bookstore team — a way of suggesting you've got to buy the book to get working links — but it raises the additional question of how, say, the Kindle or Nook versions of the book treat these links. I have a first-generation Nook 3G and *know* that it's incapable of displaying video *and* rather poor at using embedded links. (Dealing with embedded endnote links on the Nook — those that send you to a note within the book and then send you back — is awkward and frustrating. And there's no built-in capacity to send a user out onto the Internet to watch a video, even if the Nook had the lung power to show it.) It might be a different story with the NookColor — or with the iPad — but it points up to me the Model T status of ereaders today and how long it's going to take before something as mundane as watching an embedded video will be considered a routine ebook experience.

    Just a longwinded way of suggesting that the pace of innovation in packaging books is outstripping the pace of innovation in ereaders. And of suggesting that the ereader you buy today is doomed to obsolescence tomorrow — the way your cell phone is.

    • http://idealog.com/blog Mike Shatzkin

      Good points. And true.

      Mike

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  • http://www.highspotinc.com Ross Slater

    Really interesting post. And the “disintermediation” comment from marytod triggered another phrase that was popular among computer dealers more than a decade ago – being “Delled”. Back when we all purchased computers from our local dealers, it felt normal. Then Dell decided they could go directly to the consumer and not have the pita dealers any longer (maybe the auto industry should learn something…). There were challenges with the model, but it could be a sign of things to come from publishers. It is certainly how Amazon is using the Kindle and how the Subsidy publishers work their e-book models.

    It will be interesting to get the data to find out if the free 50% of books being read turns out to be backlist and out of copyright (Kobo provides 100 of these with each reader) and Google is contributing an enormous amount to these numbers. Or if it is as you suggest, content to drive sales and build reputation.

    Either way, it still reinforces that we might not need publishers to produce content, but we still need help filtering it so that we get what we want. The filters just might be “communities”. So how will publishers build those, when most people don't even know (or care) who the publisher is? People know authors, not publishers. Interesting times indeed.

    • http://idealog.com/blog Mike Shatzkin

      I agree that being a publisher doesn't give you automatic entree to being a

      community leader. But it often could be a good start. You're right that

      filtering (curation) is going to be very important in the future and some

      consumers will probably be willing to pay for it.

      Mike