The Shatzkin Files


A Mother’s Day Tribute to My Mom: Elky Shatzkin


I’ve written several times about my father’s life in the book business, which shaped quite a few careers, including mine. Here’s one. Andanother. This post, for Mother’s Day weekend, is about my father’s other great passion: my mother.

Eleanor Oshry Shatzkin — Elky to everybody who knew her — was the first woman to graduate from the engineering school at Carnegie Tech (now Carnegie-Mellon), earning her degree in physics in 1941. She was, in a way, a management consulting pioneer, running the consulting operation for the accounting firm J.K. Lasser and Company from 1957-1962. For a dozen years after that, until Dad dragooned her into the family book distribution business, Two Continents (the place where I really learned about the trade), Elky ran her own consulting company. She was a “better, faster, cheaper” consultant: a designer of systems and the rigorous author of “procedures” (as workflow documentation was called then.) Her clients included substantial law firms, for which she designed billing systems in the days before computers, and the Young & Rubicam Advertising Agency.

One of Mom’s clients for many years was The Longacre Press, a printer of book jackets based in Mt. Vernon, New York. Among other things, she designed a scheduling system for them. Working for Mom on that project was a critical piece of my early education in the book business.

She was a feminist before Betty Friedan wrote “The Feminine Mystique”, although she explicitly resisted the label. But she was so totally devoted to my Dad that there were aspects of her capabilities and personality that we didn’t see in full flower until after he died when they were in their 80s.

Elky Shatzkin grew up in Pittsburgh, the younger child and only daughter of a dyed-in-the-wool Socialist family. Her father, Sam Oshry, sold life insurance in the mountains of western Pennsylvania. It was family lore that when Sam encountered a person begging for money for a meal, his frequent response was to bring them home for dinner. Mom’s older brother, Howard, was her intellectual inspiration (before she met my Dad) and since he became a physicist, her inclination was to follow in his footsteps.

Elky and Len got married in Harlem in 1940 (Len’s family lived in New York) and went back to Pittsburgh for their senior year at Carnegie Tech, living together at the Oshry home. Their marriage was not announced on campus to protect Elky’s scholarship, but they were serving together on the school paper, the Carnegie Tartan: Len as editor-in-chief and Elky as managing editor.

In the winter of that year there was a strike at Kaufman’s Department Store in Pittsburgh and scabs were hired to break the strike. Len wrote and published an editorial castigating that practice in the Tartan; the problem was that the Kaufman that owned the store was a regent of the university. About two months later, the administration used the claim that an April Fool’s issue that imitated past practices of lampooning faculty and staff was in bad taste as the excuse to fire Len from his position. My mom, his secret wife, took over as editor for the balance of the school year and, in effect, nothing changed. That incident characterized their 62 years of marriage: they had each other’s backs.

During World War II, Elky worked for Montefiore Hospital in the Bronx, doing pioneering work with radioactive isotopes. In early 1943, she was getting bored with the job and she went to Columbia University to apply for another position. It didn’t sound appealing to her, so she decided to decline it by saying she expected Len to be drafted soon and she expected to be going to wherever he was in basic training and interrupting her career. “What does your husband do?”, she was asked. “He’s a printer,” she said. Len was then Production Manager for House Beautiful magazine. “Where is he?” “He’s waiting for me downstairs.”

This led to Len being interviewed and hired to work on the Manhattan Project, which kept him out of the war. But while the war was going on, he didn’t tell Elky what he was doing. The secrecy requirements were stringent and she would have understood that and not pressed him.

About a year later, Elky and Len went to the theater with a woman friend who had a loud voice and a vivid imagination. Len had to visit the draft board every six months to get his deferment renewed, and that was the night, so he didn’t arrive at the theater until the intermission. While they were outside between acts, friend Florence said, “I know what you’re doing, Len. You’re working on that new atomic bomb!”

Elky jumped in immediately. “Oh, no, Florence. Of course, he isn’t. We discussed the possibility of an atom bomb in my senior class in physics at Carnegie Tech. It’s simply not possible to gather enough fissionable uranium to create a chain reaction. You can’t make an atomic bomb.”

Elky could never have told a lie. If she didn’t believe that to be true, she wouldn’t have said it!

After the war and after my sisters and I were born, she got a job, with her physics background, working for the Picker X-Ray Corporation in White Plains. In short order, she was reorganizing their files and systems. That piqued her interest in management consulting and she was lucky enough to get a meeting with Peter Drucker for career advice. He hooked her up with a consultant named Bill Porter, who took her in and trained her. That led to her consulting career.

Aside from being a devoted wife, career woman, fantastic hands-on mother (she created a Benjamin Franklin costume for me on Halloween in 1957 that was definitely the coolest one in the entire village of Croton-on-Hudson that year), and running a complicated house that always had guests coming and going, Elky was a very active “citizen.” For example, she went by herself to the March on Washington in 1963 where Martin Luther King delivered his “I Have A Dream” speech. (I never really got the story about why she went and Len didn’t and we didn’t and now it is too late to ask.)

Elky’s greatest civic achievement was the Croton Shakespeare Festival, which she organized in 1962 with two other local Moms and which ran every summer, introducing the Bard and theater skills to local students and their parents, for 25 years. The full story of the Festival could take a book, let alone a blogpost, but it was a product of her boundless energy, unbelievable organizational skills, and public-spiritedness.

Over the years, Mom mentored countless young people. I have many childhood memories of the children of her friends coming to our house to be tutored in algebra. My sisters and I have many contemporary friends who learned office and organizational skills working for Elky. She was a tough boss: a perfectionist who never tired of making you go back and do it again to get it right. She could yell and scream at you too, and she terrified some people. But you found out pretty quickly that she had a heart of gold and unlimited generosity and, in fact, her demanding perfection of you was a compliment, because she knew you could do it.

For the last few years before Len died in 2002, Elky’s singleminded focus was helping him maintain a high quality of life as congestive heart failure progessively weakened him. They didn’t cut back much on their lifelong habit of traveling as often and as broadly as possible. In the last two decades of Len’s life, they traveled to every continent and spent months at a time living and doing volunteer work in Brazil, Venezuela, Malawi, Zimbabwe, Russia, India, and other places too numerous for me to recall. They maintained a wide circle of friends the world over.

When Len died, Elky lost the focal point of her life, but it didn’t slow her down for very long. A month or two later she was bouncing back, joining a weekly vigil and protest of America’s impending entry into Iraq. In 2004, she spent the last week before the election walking the precincts of Florida, trying to get John Kerry elected.

In the winter of 2006, Elky discovered a Democratic Congressional candidate in her local (always Republican) district named John Hall. She quickly “sold” him to my activist sister Nance (whose family had lived since 1990 with Elky and Len in the house we grew up in) and they joined the campaign. Elky didn’t let the pancreatic cancer diagnosis she got six weeks before Election Day slow her down; she ran phone banks and volunteer operations for Hall right up until Election Day. And the very last trip she took was to Washington in January, 2007, to be in Hall’s office to congratulate him when he came off the House floor after being sworn in. She died about two weeks later.

My mother was a great person, a great teacher, a fabulous parent. She didn’t teach me as much about the book business as my Dad did, so she doesn’t show up on this blog as often, but she sure taught me as much about life.

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  • Luv4writers

    Mike,

    Thank you for sharing such a wonderful story about your exceptional mother. We should all be so lucky to have someone like her in our lives. Great memories to hold close.

  • davidnussbaum

    You write beautifully about your parents Mike. I am sure wherever they are, they are justifiable very proud of their son.

    Happy Mother's Day to all!

  • http://idealog.com/blog Mike Shatzkin

    Thanks for the compliment about my writing about my parents, David. They
    gave me a lot of material to work with!

    Mike

  • Trevor

    Mike, I enjoy reading and hearing about Elky almost as much as I enjoyed being in her company. Thank you.

  • Debby

    Thanks, Mike. She was sure one of my heroes.

  • http://idealog.com/blog Mike Shatzkin

    Trevor, she always enjoyed being in your company too. Now you're reminding
    me of the melon-balling story that I left out. This comment will remind me
    to write it up whenever I do the next post on her!

    Mike

  • http://idealog.com/blog Mike Shatzkin

    Thanks, Debby. You were definitely one of her favorite people too.

    Mike

  • http://idealog.com/blog Mike Shatzkin

    My parents' friend, Tom McCormack, tried to post the following comment and the “system” gave him trouble. So he emailed it to me. Mom would have fixed it; I'll work around it. Here's what Tom said:

    An excellent piece about Elky, Mike – warm, thoughtful, perceptive, dependably loving. From my distance, those were also the very traits I regularly saw in Elky and Len's marriage, a marriage that repeatedly made me say to myself, “How lucky they are to have each other.” They both had such extraordinary intelligence, energy, enthusiasm, and capacity for caring that the odds of either one finding a mate who could match their gifts were astronomically high – but they beat those odds. This is not hyperbole: I never knew a marriage that I admired so much, or felt to be so fortunate. All five of you were supremely “blessed” to be part of the Shatzkin family.

  • Jack Litewka

    Hello Mike –

    A poignant remembrance, beautifully rendered… Elky did so much for me, intentionally and unintentionally, and I am forever grateful to her — and hold my memory of her close to my heart and clearly etched in my brain.

    As an almost-family member long ago, I knew her up very well. And because I am not her child, I often asked Elky and Len the types of questions that only an outsider would ask. They also stayed with Jane and I for a few days on their way to an Alaskan vacation, during which they slept in sleeping bags on the deck on a passenger/ferry boat (not a cruise ship). I believe that they were in their early seventies at the time.

    Back to my main narrative thread… I have a few comments and additional factoids that don’t amount to much and about which your other readers (other than your sisters) probably won’t care a wit… but they matter to me, so I’ll mention them to you (realizing that you are probably aware of these factoids and chose not to include them due to space limitations). I feel 75% confident that the factoids, as I will relate them, are accurate. (I can't be 100% sure because memories can morph and because I have no way now to verify the “facts”.) That said, here goes…

    • You mention that your father’s career shaped quite a few careers, which is true. Your mother’s did, too. Perhaps not as many, but she heavily influenced many people’s professional lives and career development — particularly of women, but also of mine — who went on to successful business careers that were partially (even largely) a result of the skills they learned at your mother’s side.

    • You didn't mention that your mother was the first woman to grauate from Carnegie Tech as a physics major. I believe that she was either the first or second women to be admitted to the graduate physics program at Columbia University. As I fuzzily recall the story from her (I’m not claiming absolute surety about the details of what I’m going to say), she had completed all her graduate coursework in the physics department (1941-45?) and needed only to work on a thesis – but never did because the war ended… and she and Len needed money… and she was pregnant with you. So she never went back to school to work on a theses. She also told me that she she found the business world to be more exciting and interesting than the academic world, so did not yearn to complete her Ph.D. in physics — and she never looked back. (The fact that she had done considerable graduate work in physics was very impressive to those who read her resume and is a significant part of the credentials that helped her land her first couple of jobs.)

    • When heading to the office or visiting clients, your mother always wore expensive hats, which always made me think of Queen Elizabeth (who was the only woman whom I “knew” who always wore a hat). I once asked her about that, and she said that she did that to be taken seriously as a professional – and even then on a few occasions people mistook her for a secretary or receptionist. (Let’s recall that women did not wear pants suits in those days, and only a very small percentage of woman attended professional schools in law, medicine, dentistry, etc. – so the default assumption was that a young women wearing a dress and heels had an entry-level job.)

    • When your mother filled out job applications, she would always say that she could not type, which was partly true. (So this obfuscation and her not mentioning she was married in order to protect her Carnegie scholarship were perhaps her only two blatant “non-offerings of information”. I hesitate to use the term “lies” because they were not harmful to others and were realistic necessities.) I remember her telling me about a few occasions on which she went in to apply for a professional position, filled out the job application (which included her outstanding educational credentials), and then was horrified as they tried to funnel her into a typing-pool job or a receptionist’s job even she always checked “No” when answering the question, “Do you know how to type.”

    I miss her…

    xoxoxoxoxoxox, Jack

  • http://idealog.com/blog Mike Shatzkin

    Thanks so much, Jack. You trigger a lot of memories.

    The story on Mom and Columbia was that she did the PhD course work there
    after my sister Karen was born. She was on the verge of completing it when
    she became pregnant with the youngest of us, Nance. About two months before
    Nance was born on August 23, 1953, a faulty pressure cooker valve resulted
    in a kitchen accident that delivered third degree burns across the front of
    Mom's entire torso. It was a minor miracle that she lived, and a major
    miracle that Nance was born healthy.

    I think that setback derailed Mom from completing the PhD and I also think
    she was just attracted by the challenges of busienss and systems.

    The hats thing is absolutely right. That was absolutely my Mom's rule for
    women who worked for her. When Mom started working in the 1950s, there was
    only one other woman commuting on the train from Croton (our friend Dorothy
    Harth, who was a social worker.) It was really true that *all* the women
    were secretaries and assistants. Mom employed the hat device to send the
    message that she was a professional. All of the women who worked for Mom –
    Sandy Paul who founded BISG (of interest to the book publishing readers),
    Phyllis Tornetta, Nicky Cass — had to follow the rule and I think some of
    them never put on another hat after they stopped working for Mom. (But they
    all loved her.)

    Mom knew touch-typing but she had to look at the keys, or so she said. But I
    also remember her saying she wouldn't admit to it on a job application,
    although when she told us that she was describing her youth 20 years before.
    By the time we were talking to her, she wasn't filling out any job
    applications.

    Thanks so much for your comment. We all miss her, but remembering her
    helps…

    Mike

  • geneschwartz

    Mike-
    Your pride and pleasure in your family is a joy. Thanks for sharing more of your wonderful family story through Elky's fascinating and accomplished life — it is at one and the same time her own story, a story of how the mothers of our generation kept failies together while making their own way, and how we and our times came to be– and especially how you came to be — it is a treasure–

    All the best

    Gene

  • lilbibb

    Could not imagine a more memorable, fitting and loving tribute to a wonderful woman. I'm lucky to have known her — and you.

  • scienceasalways

    she was an extraordinary woman.

  • http://idealog.com/blog Mike Shatzkin

    A good friend to both my parents for three decades was Bruce Robertson of The Diagram Group in London. He and his wife Pat actually took Elky out to dinner the last time she had the strength to do that on a trip they made to the US in December of 2006. Bruce is a bit gunshy of these new-fangled Internet concepts like commenting on a site, so he sent the following to me to post.

    Dear Mike,

    Please put this on your blog site

    ELKIE

    She was a unique woman married to a unique man.
    We all thank you for your memories.
    Pat & I have many memories we could contribute, but here are three:
    1) She threw a party in your flat for publishers she thought it would be good we met, when we visited New York.
    2) She was the only woman dancing with a man in 1960's German dance hall – all the others were German war widows dancing with each other.
    3) She tried to teach me how to pour out beer – after I had 50 years experience (she'd been around a Czech brewery!)

    I think her prime quality (although she never stated it) was POSITIVE THINKING IN NEGATIVE SITUATIONS.

    Pat & I loved her a lot.

    Best wishes,
    Bruce and Pat

    Bruce Robertson
    Diagram Visual Information Limited
    34 Elaine Grove
    London
    NW5 4QH

  • Edna Hoffman

    Mike, I have such fond memories of both your parents. I know Jim thought the world of them. One thing I'd add is what a wonderful hostess your mom was. Edna Hoffman

  • http://idealog.com/blog Mike Shatzkin

    Thanks for the note, Edna. Yes, my mom was a great hostess. My parents were
    very social and entertained a lot. She planned and executed large events and
    small ones regularly. And lots of people came and stayed at the house too
    which contributed greatly to the richness of the experience of growing up in
    it.

    Mike

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